Professional Fence Repair and Maintenance: North Shore, MA
Storm damage, failing posts, sagging gates and full section rebuilds. Warranty work on Olympic installations is always covered. Family owned in West Newbury since 1985.
In short: Olympic Fence Company, family owned in West Newbury, MA since 1985, repairs cedar, vinyl, chain link and ornamental metal fencing across North Shore Massachusetts and Essex County. The work we take on is structural: storm and fallen tree damage, failing or heaved posts, gate and pool latch rebuilds, and full section replacement. Olympic is an installation company that repairs, not a handyman call-out service, so there is a minimum job size and we will tell you on the phone whether yours clears it. Warranty work on fences Olympic installed is always covered. Residential service runs 30 miles from West Newbury, commercial to 70 miles. Call 978-997-2302 or request service.
Is Olympic the right call for your repair?
We would rather tell you here than after you have waited a week for a visit. It does not matter to us who installed the fence. What matters is the size of the job.
Structural Repairs and Warranty Service
Storm or fallen tree damage. Posts that have rotted or heaved out of plumb. A gate that needs rebuilding, especially on a pool enclosure where the latch has to meet code. Whole sections or runs coming down. Commercial and municipal perimeter work.
Anything Olympic installed is warranty work and is covered for as long as you own the property, whatever the size.
Small Single-Item Fixes
One loose picket. A single board. A hinge screw that has backed out. We are an installation company that repairs, not a call-out service, so sending a truck and a crew across the county for a ten minute job costs you more in trip time than the fix is worth.
Call us anyway if you are unsure. Describe what you are looking at and we will tell you on the phone whether it is worth a visit, whether it is worth bundling with other work, or whether you are better off handling it yourself. No charge for a straight answer.
What fence repairs do we handle for our customers?
Most fence problems trace back to a few components rather than the whole run. We find what actually failed, fix that, and leave the sound sections alone.
Post Movement and Frost Heave
New England winters push posts out of plumb. Frost gets under a shallow footing, lifts it, and the whole line starts to lean by spring. We reset the post at proper depth in fresh concrete and bring the panels back true.
Gate Hardware, Hinges and Latches
A gate that drags or will not catch is usually a hinge problem, not a gate problem. On a pool enclosure it is also a code problem. We rehang sagging gates and fit self closing, self latching hardware that meets the Massachusetts pool barrier code.
Storm and Fallen Tree Damage
Nor'easters and microbursts take out fence sections across Essex County every winter. We secure the opening first so the yard is contained, then schedule the permanent repair. We also document the damage if you are filing an insurance claim.
Board, Picket and Section Replacement
Wind cracks vinyl. Weather warps cedar. A branch takes out a top rail. We match the original profile so the repair disappears into the fence instead of announcing itself, and we keep common cedar, vinyl and chain link stock on the truck.
Chain Link Mesh and Tension
Torn mesh, bent top rail, slack tension wire. All of it opens a gap a dog will find within a week. We re-tension, splice, and replace damaged runs on residential and chain link fencing alike.
Ornamental Metal Straightening
Bent pickets, loose rails and rust at the base need a different approach than wood. We straighten, weld, replace sections and colour match the finish on ornamental aluminum and steel fencing.
Materials we service: Northern White and Western Red cedar, pressure treated wood, residential and commercial vinyl, ornamental aluminum, ornamental steel, and vinyl coated chain link. If your fence is one of those and the job needs a crew, we can take it on.
Why do we ask about the job before we drive out?
Because a fence crew is not a handyman. When we come out, we come with a truck, materials and the people who build fences for a living. That is the right answer for a run of posts heaving out of the ground after a hard winter. It is the wrong answer, and an expensive one for you, for a single picket.
Being upfront about it protects you from paying for our drive time and protects our schedule for the jobs that need a crew. Nobody enjoys the version where you wait a week for a visit and then hear the job is too small.
So we ask a few questions on the phone first. If it clears the bar, we book the on-site look and it costs you nothing. If it does not, you will hear that in the first call, along with what we would do in your position.
Should you repair your fence or replace it?
This is the first thing most homeowners want to know, and the honest answer turns on how much of the structure is still sound.
If the posts are solid and the framework runs straight, swapping individual panels, pickets or a gate beats tearing the whole thing out, usually by a wide margin. You keep what works. We see this constantly on cedar fences with one or two rotted posts and eighty percent of the pickets in good shape.
Once more than a third of the posts have rot through the core, or the fence leans in several places, or the material has simply aged out, replacement is the better spend. Propping up a fence that needs the same visit again in six months is not saving anyone money.
We give you the call in writing at the assessment, and we have talked plenty of people out of spending money that year.
| Signs pointing to repair | Signs pointing to replacement |
|---|---|
| One or two posts moving, the rest firm | A third or more of posts rotted at the base |
| Damage confined to one section | Leaning in several separate runs |
| Gate problems with a sound fence line | Widespread cracking, greying or splitting |
| Storm hit one part of the yard | Fence is past the material's service life |
What does the lifetime workmanship warranty cover?
The same warranty rides on repair work as on a new installation.
What is covered
Workmanship on post setting, concrete footings, panel attachment, gate hanging and hardware installation. If our crew built it or serviced it, the labour behind it is warranted. Materials carry their own manufacturer coverage.
How long it lasts
As long as you own the property, with no expiration date and no renewal fee. It also transfers to the next owner when you sell, which is worth having in hand at closing.
How it compares
Most fence contractors across Essex County warrant labour for one to three years. Some offer nothing at all. Ours is the longest coverage in the region and it is the reason we are careful about what we put our name on.
How does the service process work?
Tell us what happened
Call or send the form. A few questions about what failed, and your address, tell us whether the job needs a crew and what to load before we drive out.
On-site look, free
We come out and look at the fence in person rather than guessing from photos. You get a written quote, or a written recommendation not to spend the money, that same day.
Scheduled work
Most residential repairs finish in one visit. We bring the material, do the work, and clean the site before we go. Peak season runs late summer into fall, so the calendar tightens then.
Warranty on paper
You get written confirmation of the workmanship warranty covering what we serviced. One phone call brings us back if anything moves.
Do you service commercial and municipal fencing?
Yes. Our commercial radius runs about 70 miles from West Newbury, reaching the North Shore, the Merrimack Valley, southern New Hampshire and into southern Maine. We service perimeter security fencing, athletic field systems, engineered gates and bollards, and we work around your operating hours rather than through them. Full details sit on the commercial services page.
What North Shore Customers Say
"We had our fence repaired by Olympic Fence after a tree fell on it, and they were fantastic from start to finish. They came out quickly, worked efficiently, and did an amazing job. The fence looks brand new."
Janelle F.
"James is very responsive and provides great consultation on the best paths forward with fencing needs. Emily and the team did excellent work when we needed repairs done recently, consistent with every job they've done for us."
Matthew T.
"I was impressed and appreciative when James offered to contact the local municipality to ensure compliance with local conservation regs. I would recommend James, Emily and Olympic fence without reservation."
Jim C.
Fence Repair Questions From Essex County Homeowners
Do you repair fences that Olympic Fence did not install?
Yes. Who built the fence originally does not decide whether we will work on it. What decides it is the size of the job. We take on structural repairs such as storm and tree damage, failed or heaved posts, gate rebuilds and full section replacement, on any fence inside our service area. Fences Olympic installed also carry warranty coverage on top of that.
Is there a minimum job size for fence repair?
There is. Olympic is an installation company that repairs, and sending a crew and a loaded truck out for a single picket or one loose hinge costs more in trip time than the repair is worth, which means you end up paying for the drive rather than the work. Call 978-997-2302 and describe what you are seeing. We will tell you on that call whether it is worth a visit, whether it makes sense bundled with other work, or whether it is a job you can handle yourself. We would rather give you that answer on the phone than after you have waited a week.
What does the Olympic Fence lifetime workmanship warranty cover?
It covers workmanship on post setting, concrete footings, panel attachment, gate hanging and hardware installation for as long as you own the property, with no expiration and no renewal fee. Materials are covered separately by the manufacturer. The warranty transfers to the next owner if you sell. Most fence contractors in Essex County warrant labour for one to three years.
Should I repair my fence or replace the whole thing?
If the posts are solid and the framework runs straight, repairing individual panels, pickets or a gate is almost always the cheaper path. Once more than a third of the posts have rotted through, the fence leans in several separate runs, or the material has aged out, replacement makes better financial sense. We give you that recommendation in writing at the on-site assessment.
Can you repair storm damage or a fallen tree on my Olympic fence?
Yes. Falling branches, heavy snow loads and nor'easter winds account for most of the emergency calls we take across the North Shore each winter. We secure the opening first so your yard stays contained, then schedule the permanent panel, post or section replacement. We also provide written documentation of the damage if you are filing an insurance claim.
How long does a fence post replacement take?
Most single post replacements and gate adjustments are finished inside a day. We set the new post in concrete and re-hang the panels the same visit. Multi-post work or storm restoration across several sections may need a second visit depending on how much material has to be ordered.
Can you match my existing fence material so the repair blends in?
Usually, yes. We carry common cedar, vinyl and chain link profiles on the truck and can source specialty pieces within a few business days. Older or discontinued vinyl styles are the hard case, and there we find the closest available match and show it to you before we install it. A repair that draws the eye is a failed repair.
Which towns do you cover for fence service?
Residential service runs about 30 miles from our West Newbury shop, covering Newburyport, Newbury, Byfield, Amesbury, Salisbury, Merrimac, Groveland, Haverhill, Georgetown, Rowley, Boxford, Topsfield, Ipswich, Danvers, Beverly and North Andover. Commercial and municipal work reaches about 70 miles. Call 978-997-2302 if you are unsure whether your town is covered.
How do I schedule a service visit?
Call the West Newbury office at 978-997-2302 or send the form on our contact page. Have your original installation address or project details ready if Olympic built the fence, since that lets us pull the job file and load the matching material before we come out.
Where We Service Fences on the North Shore
Residential service within 30 miles of West Newbury, commercial and municipal out to 70.
We also service fences in Newbury, Byfield, Merrimac, Georgetown, Rowley, Boxford, Topsfield, Ipswich and Danvers. Not sure about your town? Get in touch and we will tell you straight away.
Ready to Get Your Fence Sorted?
Tell us what you are looking at and we will tell you straight whether it needs a crew. If it does, the on-site look costs nothing.