Olympic Fence Co. logo featuring stylized mountains and a fence, representing fencing solutions for homeowners in Newburyport, MA.

Privacy Policy

PRIVACY POLICY

Olympic Fence Co.
Effective Date: January 1, 2025

Olympic Fence Co. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use our website at www.olympicfencema.com (the “Site”) and our services.

  1. CONTACT INFORMATION

Olympic Fence Co.
81 Garden St
West Newbury, MA 01985
Email: jlapierre@olympicfencema.com
Phone: (978) 499-0484

  1. INFORMATION WE COLLECT

We collect information you provide directly to us, such as when you:

  • Fill out a form on our Site
  • Request an estimate or service
  • Call, email, or text us
  • Sign up for our communications

Types of information we may collect include:

  • Name and contact information (email, phone number, address)
  • Service preferences and project details
  • Photos or descriptions of your property
  • Payment information
  • Communication history

Automatic Collection:
We automatically collect certain information when you visit our Site, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent on pages
  • Referring website
  • Date and time of visit

Cookies and Tracking:
We use cookies and similar tracking technologies including:

  • Google Analytics
  • Facebook Pixel
  • Session cookies for Site functionality
  • Marketing pixels for advertising
  1. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Send estimates, scheduling confirmations, and service updates
  • Respond to your comments, questions, and requests
  • Send marketing communications (with your consent)
  • Detect, prevent, and address technical issues
  • Comply with legal obligations
  • Protect our rights and property
  1. SMS/TEXT MESSAGING

By providing your mobile number AND opting in, you consent to receive texts from the business.

Message types: estimates, scheduling, job updates, reminders, and occasional promotions.

Frequency: Message frequency varies.

Fees: Message and data rates may apply.

Opt-out: Reply STOP to cancel. A final confirmation text may be sent.

Help: Reply HELP or contact jlapierre@olympicfencema.com or (978) 499-0484.

Consent not required: Your consent to receive texts is NOT a condition of purchase.

Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.

We use your number only to deliver the messages described here and do NOT share mobile numbers, text opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes.

  1. INFORMATION SHARING

We do not sell, trade, or rent your personal information. We may share your information with:

Service Providers:

  • Payment processors
  • Email and SMS service providers
  • Analytics providers
  • Marketing platforms
  • Customer relationship management systems
  • Scheduling and project management tools

Legal Requirements:
We may disclose information if required to do so by law or in response to valid requests by public authorities.

Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent:
We may share your information for any other purpose with your explicit consent.

  1. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When no longer required, we will delete or de-identify your personal information.

  1. YOUR CHOICES AND RIGHTS

Email: Unsubscribe using the link in any marketing email
SMS: Reply STOP to any text message
Cookies: Adjust your browser settings to refuse cookies
Marketing: Contact us to opt out of marketing communications

California Residents:
Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal information is collected
  • Know whether personal information is sold or disclosed
  • Say no to the sale of personal information
  • Access personal information
  • Request deletion of personal information
  • Equal service and price

To exercise these rights, contact us at jlapierre@olympicfencema.com

Other State Rights:
Residents of other states may have similar rights under their state privacy laws. Contact us for more information.

GDPR Rights (European Residents):
If you are in the European Economic Area, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent
  1. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. CHILDREN’S PRIVACY

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

  1. INTERNATIONAL TRANSFERS

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

  1. DO NOT TRACK

Our Site does not respond to Do Not Track signals. However, you can adjust your browser settings to refuse cookies.

  1. THIRD-PARTY WEBSITES

Our Site may contain links to other websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically.

  1. HOW TO CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Olympic Fence Co.
81 Garden St
West Newbury, MA 01985
Email: jlapierre@olympicfencema.com
Phone: (978) 499-0484

To opt out of marketing communications or exercise your privacy rights, email us at jlapierre@olympicfencema.com or call (978) 499-0484.